Tech support is fantastic, in my opinion, if you call Carve Wright directly – quick and helpful and solved my question. Just a follow up to my January 10th comments on my new CompuCarve that I got from Sears only 1 week after ordering.
COMPUCARVE CARVEWRIGHT SOFTWARE
you can also download a sample of the software at. You could scan a picture, but it would need some manipulation in a graphics program to get a smooth carve. Also get a good idea of what you are in for if you buy the early production model. Check out the forums at for real users and reviews. Having said that, when this machine works right the results are quite impressive.
In my opinion if you wait 6mo you will get a much smoother experience. If you are willing to accept some downtime with tech support the time to buy is now. To be fair it was a holiday (MLK) and they had just moved to a new office – but they emailed they would call me back twice and never did until I was at work the next day. My machine was very problematic and couldn’t get a hold of tech support all day Monday, despite two emails saying they would call. The machines hitting sears now are first run production out of China. There were 200 beta machines made and released to beta users over 2006. I’ll let you know if everything is in order with a later posting. It’s supposed to be my birthday present for March, but I’ve convinced my wife that I should check it out to make sure everything works under warrantee (*wink*). Must be my lucky week – should go buy a lottery ticket. Got the $100 + tax ($119.49) price reduction and stuffed the box into the back seat of my 4-door Saturn SL-1 (yes the box is big but not huge). But low and behold he came out with the CompuCarve box on a hand truck. However, he said he would check in the back, which I thought was ridiculous. Once again dumbness at the cash register, but finally got someone to figure out that I had not ordered a $2,000 shop organizer. Went back to the local Sears store last night. Yesterday, January 9th I clicked on to look at the machine ad again for some lusting looks and low and behold it is on sale this week (until January 13th) for $100 off at $1,799.
COMPUCARVE CARVEWRIGHT FULL
I’d like to order one.” So I did and they wanted full payment up front of $1,899 + tax ($2,064 – high for a hobby toy – ow well, my wife suggested it for my birthday present in March). I said, “yeah right, they are backordered all over the country. When he got involved and typed the right stuff into the cash register computer, it said they were expecting one or more on January 7th (4 days later). He said he had seen one in a Maryland Sears store himself and it looked awesome but had not seen it in operation. After much confusion with the cash register dude, an older gentleman was called who understood what I wanted. I did that with her and went to the local Sears store the same day (January 3rd). Carve Wright would not charge sales tax but would charge shipping. She suggested I place an order with both (no credit card required with Carve Wright) and see which comes in first. Even though Sears has priority (which of course it should as their mass marketer) she advised that the wait list might be long. The woman I spoke with at Carve Wright was delightful and told me that Sears has priority on many new machines being built but that Carve Wright would also have an allotment. I called Carve Wright on January 3rd after seeing the CompuCarve ad during a Bowl Game and doing some research here on the net and seeing that it was out of stock on. the skill of being able to do it one’s self. Something is missing….hmmm, oh, iknow! it ’s the human factor. it would be like riding in a computerized car or on a motorcycle that you didn’t have to drive. I know what Frank is saying about it not being woodworking…the art and skill is gone out of it. I think i’ll stick with my shop tools….but it might be fun to play with. if you send it out to be serviced you are out of operation….there goes all your tools. i wonder how strong it is…how long it lasts before servicing. and i can’t imagine using a router to plane a board to thickness or rip a board or many basic woodworking operations. I can’t imagine using it for production….like a big dot matrix printer…time consuming. too much tearing, though it’s micro tearing…it shows as a fuzzy texture, and hard to do fine detail. I know there have been duplicator machines for carving out there before…and routers don’t do a very clean job.
would like to talk with someone who has one of these machines. Now, maybe that was in the drawings, that the templates chosen don’t have much detail in them or the machine isn’t capable of doing fine detail. but several things are not clear to me: the detailing of the carvings were not as in depth, precise as i would like. Well, i saw the video at Carve Wright and what i’m most impressed with is the translation of computer drawings to material.
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